Thank you for choosing Reddkart! We strive to provide you with a smooth and reliable shipping experience. Please review the following information regarding our shipping policies:
- Dispatch Time: We aim to dispatch your order within 2 business days after receiving it, except on Sundays and public holidays. Please note that this is the processing time before the order is handed over to the courier for delivery.
- Third-Party Courier: We work with trusted third-party courier companies to ensure efficient and secure delivery of your orders. The specific courier company we use may vary depending on factors such as your location and the nature of the products being shipped.
- Shipping Fees: Shipping fees are determined by the courier company and are based on the delivery address’s pincode. The shipping fees will be calculated and displayed during the checkout process. Please note that these fees are subject to change based on the courier company’s pricing policies.
- Estimated Delivery Time: Once your order has been dispatched, the estimated delivery time is typically 1-2 weeks. However, please note that delivery times may vary depending on factors beyond our control, such as customs clearance procedures or unforeseen circumstances during transit. We strive to ensure timely delivery but cannot guarantee exact delivery dates.
- Tracking: We provide tracking information for your order, allowing you to monitor its progress from dispatch to delivery. You will receive a shipping confirmation email containing the tracking details once your order is dispatched. Please use the provided tracking information to stay updated on the status of your shipment.
- Shipping Restrictions: Please be aware that certain products may have shipping restrictions based on their nature, size, or destination. In such cases, we will notify you during the checkout process if your selected products are not eligible for delivery to your location.
- Shipping Address: It is your responsibility to provide an accurate and complete shipping address during the checkout process. Please ensure that the provided address is correct and includes any necessary details, such as apartment numbers or landmarks. We are not responsible for any delays or delivery issues arising from incorrect or incomplete address information.
- Delivery Issues: While we strive for a seamless delivery experience, unforeseen circumstances may occasionally arise. If you encounter any issues with your delivery, such as delays or damages, please contact our customer support team. We will work diligently with the courier company to resolve the issue and ensure your satisfaction.
If you have any further questions or need assistance regarding shipping, please feel free to reach out to our customer support team. We are here to help and ensure that you receive your orders in a timely manner.
Note: This shipping information is subject to change, and any updates or modifications will be communicated to you through our website or other relevant channels.
Thank you for choosing Reddkart, and we appreciate your understanding and support in providing a smooth shipping experience.